William Hill review for UK players

William Hill's home page lists Live Casino as a section. Its pages give no count of live tables, no list of studios and no table limits, so none appear here. Each of the studios that stream live games has its own page on this site.

William Hill's pages list no live game show, and our live casino game shows guide covers the main ones.

The welcome offer on William Hill's promotions page is "bet £10 Get £30". A promo code entered during sign-up claims it, and the most it pays is £30. The page titles call it Bet £10 Get £30 in Free Bets.

The home page also shows a free spins offer. Register with code WHV200, opt in on the promotions page, then within 7 days deposit £10 or more and stake £10 or more from the main balance on the advertised game. That earns 200 free spins at 10p each. The spins expire 72 hours after they are credited, winnings carry wagering of 10x on the advertised game within the same period, and the maximum win is £30.

For the £30 offer, William Hill's pages give no wagering, no game contribution, no maximum bet and no expiry, and say nothing on how live games count towards it. Our guide to live casino bonuses explains how to read those terms, and the full terms are worth reading before you deposit.

William Hill's pages list Visa, Maestro, Mastercard, PayPal, Skrill, PaySafeCard, Neteller, Apple Pay, EcoPayz, EPS, Trustly and bank transfer. The support page also gives a £1 minimum deposit and a £5 minimum withdrawal for WH Plus.

Withdrawal limits and times differ by method:

• PayPal: £10 to £5,500 both ways; withdrawals take 1 working day.
• Skrill: deposits £10 to £80,000, withdrawals £5 to £80,000; 1 working day.
• Neteller: deposits £10 to £25,000, withdrawals £5 to £30,000; 1 working day.
• Debit card: deposits £5 to £99,000, withdrawals £5 to £33,000; Visa Direct cards take 4 hours, other cards in most cases 1 to 3 working days, depending on your bank.
• Apple Pay: deposits £5 to £99,000, withdrawals £5 to £33,000; immediate.
• EcoPayz: deposits £10 to £8,400, withdrawals £5 to £99,000; 1 working day.
• PaySafeCard: deposits £10 to £200; withdrawals by bank transfer £25 to £99,000, 3-5 working days.
• EPS and Trustly: deposits £10 to £10,000; bank transfer withdrawals £5 to £10,000, 3-5 working days.

William Hill says it does not charge fees for any deposit method, although some banks may. The method pages say it charges no withdrawal fees for PayPal, Skrill, debit card, PaySafeCard and Neteller. PaySafeCard may charge its own fee, and online banking fees may apply to EPS and Trustly.

William Hill is run by WHG (International) Limited, a company registered in Gibraltar with company number 99191. Its registered office is Suite 601/701 Europort, Europort Road, GX11 1AA, Gibraltar. It is a wholly owned subsidiary of Evoke PLC, which is listed on the London Stock Exchange.

William Hill's terms say WHG (International) Limited is licensed and regulated by the Gambling Commission of Great Britain under account number 39225. The licence covers customers in Great Britain (England, Scotland and Wales) and Northern Ireland. Every casino on this site holds a Gambling Commission licence, and this is the account behind William Hill.

Our rating is 3.7 out of 5.

Pros:

• Live chat
• Apps on the App Store and Google Play

Con:

• Account and safety scores 3 of 5 in our rating: no active licence register status found on its pages

The rating rests on three of six criteria: Account and safety (3 of 5), Support (4 of 5) and Mobile (5 of 5). Bonuses and Games are not scored, because William Hill's pages give no wagering requirement for the welcome offer and no game count. VIP and loyalty is left out too.

Set a deposit limit, a loss limit and a time limit before you play, and keep to them. Live rounds and game show spins follow each other quickly, so set a session time as well and stop when it ends.

William Hill's pages name these tools: deposit limits, time-outs, session time reminders, product blocking, account closure, self-exclusion, parental controls and self-help tools. Product blocking, for gaming, poker and bingo, is arranged through Live Chat.

A bonus on screen or a big multiplier on a game show is never a reason to raise a limit or chase a loss. Every round is independent, so no earlier result changes the next one.

Gamstop blocks you from every gambling website and app licensed in Great Britain at once. Each gambling business must also have its own self-exclusion arrangements. You must be 18 or over to play.

Help services:

• National Gambling Helpline (England and Scotland): 0808 8020 133
• NHS Wales Helpline (Wales): 0808 2819 265
• Gamstop, for self-exclusion across Great Britain
• GambleAware, whose support services are available only to Great Britain residents

No Northern Ireland helpline number is given here.

• On Air Tables team tests of each casino and checks of every fact
• williamhill.com Used for support, offers, safer gambling tools, games and payments. 11 pages.